DTS’ Strategic Planning Services are designed to ensure your communications ecosystem is properly aligned with your business strategy to enable optimum results. Our process looks not only at basic functionality and out-of-pocket cost, but also considers broader organizational effectiveness in the use of the technology and its impact on both internal and external customers. We can further assist you in supplying the vision and technical expertise to take advantage of new technologies and applications. These services include:
Solutions Assessment and Analysis
Knowing what you have and how well it is working – and working together – is the first step to optimization of your communications ecosystem. DTS experts will identify and inventory all systems, applications and services currently in place; document the purpose and interaction of all items in the inventory; review current environmental and operational conditions and benchmark against industry standards.
Optimization & Strategic Roadmap
After performing an objective analysis of the current communications systems a set of preliminary optimization recommendations is developed in order to re-align existing systems and services to current business needs often without significant capital investment. A strategic roadmap that supports mid- and long-term strategic business plans then can be developed to serve as the basis for budget and project planning as well as procurement initiatives as needed.
DTS draws upon its considerable collective experience in the communications industry, as both client and vendor, when assisting your organization in defining communication requirements and procuring the products and services to address your needs. Our experience with these key steps has proven to be a pivotal service for our clients and ensures the project gets done right with considerable savings of both time and money for your organization.
Implementation Management Services
Professional, knowledgeable and experienced management is the key to any successful project. DTS has the proven track record to organize and execute your project in an efficient and successful manner – no matter how complex or customized it may be. Whether you may have a re-location project, cloud migration, contact center, campus environment, large corporate headquarters or a series of field offices, we provide knowledgeable assistance to manage any communications technology project.
Business Continuity Planning
Needless to say, the best way to avoid unforeseen, business-affecting outages is through effective business continuity planning. From fundamental solutions architecture considerations to specific plans for highly probable scenarios and effective training and plan communication, DTS can assist your organization to be best positioned to reduce the occurrence of outages and minimize impact if one should occur.&